Free up time with AI Self-Service

With our AI self-service platform, your customers have access to assistance anytime, anywhere. Whether it’s day or night, weekday or weekend, our intelligent system is always ready to provide support, reducing service costs and response time. This frees up your team to focus on the personal interactions that truly matter, building stronger connections with your customers and delivering exceptional service.

Feed your central knowledge base with the information your customers are looking for and speed up your support workflows. Our easy-to-use AI tool simplifies automation without needing any code. Connect Lime CRM to automate the entire processes.

AI features

An advanced digital assistant that recognizes customer intentions, uses machine learning, works on all channels and is ready to go in 10 minutes.

An interactive help section that empowers your customers to find answers to their questions by autocompleting their inputs and highlighting trending topics. Categories act as starting points for complex issues.

The intelligent extension of your contact form that suggests relevant answers based on what your customers are typing – before they even hit the enter key. Customise to any design.

Let’s talk more about great Customer Service and AI