The initial meetings
Identifying needs, getting internal buy-in for your CRM project and evaluating suppliers is no easy task. Our CRM experts are more than happy to share best practice from other companies, answer your questions and help you set the structure for a successful project.
“Lime CRM is modern, fast and easy to use, and it is easy to get familiar with. In addition, we really find Lime to be a company that understood our business, they provided a lot of useful input and most of all: they sold us a complete system, not heaps of consulting hours.”
Peter Sandell, Head of Sales and Contracts, HSB MalmöRead more about our customers
When you become a customer of ours
This is when all the fun starts – you are about to get your own Lime CRM! The foundation is the same for all companies; however, to make sure we meet your unique needs, we add a twist of Lime just for you. Our project leaders pull the levers and our application consultants ensure that all the techy bits fall into place.
Use and adapt
Once your CRM project is completed, reality starts. We are available for technical support and we will follow up to see how you are doing. Should you need help with behavioural change, to further adapt the system or if you require more training, then no problem… we’ll take care of it!
“User training and customer support is something Lime does really well. Their amazing support team as well as their extensive digital training material make everything really easy for me as an administrator, and the same goes for my workmates. The outcome is a CRM system that people actually use.”
Pernilla Axflo, analyst, Curonova Consulting ABRead more about our customers
Support recommended by 98.7%!
A great CRM and fine customers deserve good service and follow-up. If you call us, our customer service will usually respond within two to three signals. This may be one of the reasons why 98.7% of 4297 people in our 2018 customer survey recommend others to contact our customer service.More about Lime