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Browse our articles, videos and downloads for insight and inspiration. Dig into the latest trends and gain knowledge that will help you create the best customer journey for your business.
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B2B, Customer Journey, Lime Go, PopularHow to Succeed in the Sales Journey
Read now: How to Succeed in the Sales JourneyFrom the first contact to the closed deal and beyond to new opportunities, we provide the tools to help you take control. With smart features,…
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Customer Experience, Popular, Wholesale7 tips for an unbeatable customer experience in wholesale
Read now: 7 tips for an unbeatable customer experience in wholesaleFew would disagree with the importance of having a great customer experience in both attracting and retaining customers. Customers don’t just settle for a quality…
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B2B, Popular, SalesThree steps to safer B2B transactions
Read now: Three steps to safer B2B transactionsWhen it comes to business interactions, company data and credit information play an important part. Creating and nurturing business relations involves more than just understanding…
Articles
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Lime Connect, Lime TechnologiesUserlike is now Lime Connect
Read Article: Userlike is now Lime ConnectIt’s official: The journey that started four years ago is now complete. Userlike, our beloved all-in-one conversation platform that combines AI, website chat and customer…
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Lime CRM, MarketingThe Future of Marketing with AI and Big Data
Read Article: The Future of Marketing with AI and Big DataNot long ago, marketing was an art form built on experience and a good dose of intuition. Today, the landscape has shifted dramatically. Algorithms, predictive…
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Customer Experience, Lime CRM, NPSHow to improve your NPS
Read Article: How to improve your NPSA lack of clear communication can often lead to misunderstandings, lost business and reduced customer loyalty. But with the right tools, every conversation becomes an…
Customer Stories
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J3M
Read now: J3MWith Lime CRM, J3M has gained better oversight, smarter priorities, and more deals won. Read more about their solution here.
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Alva
Read now: AlvaManaging complex, long-term customer relationships, Alva needed a CRM that would strengthen their way of working rather than change it. Lime CRM felt like the…
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Trollhättan Energi
Read now: Trollhättan EnergiHow do you create a seamless customer experience in a company with multiple services? Here, they share how Lime CRM has transformed their way of…
Downloads
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Your Guide Through the 7 Steps of the Sales Journey
Read now: Your Guide Through the 7 Steps of the Sales JourneyDownload our guide to the 7 steps of B2B sales and learn how to turn challenges into closed deals!
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8 common mistakes in ticket management – and how to avoid them
Read now: 8 common mistakes in ticket management – and how to avoid themDo you work in customer service? These 8 mistakes are more common than you think. Which of them can you avoid?
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Enhancing the Customer Journey
Read now: Enhancing the Customer JourneyHere’s our e-book with 32 packed pages of information and tips that helps create memorable customer experiences!
Videos
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Watch now
What is Lime Intenz
Watch now: What is Lime IntenzWhat is Lime Intenz and what do we do? Here’s a short introduction on how we would describe ourselves. Learn about the benefits of using Lime Intenz as part of your Lime solution.
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CRM for the Utility Industry – Customer Service
Watch now: CRM for the Utility Industry – Customer ServiceHow can you ensure faster response times, happier customers and smoother collaboration across departments? In this webinar, we’ll explore how a CRM system can help you take control of case management and communication, creating a more seamless and professional experience for both customers and employees.
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Product & Cloud Security
Watch now: Product & Cloud SecurityWondering how we ensure the security and availability of your data? Our CPO explains it all.
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