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Browse our articles, videos and downloads for insight and inspiration. Dig into the latest trends and gain knowledge that will help you create the best customer journey for your business.
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B2B, Customer Journey, Lime Go, PopularHow to Succeed in the Sales Journey
Read now: How to Succeed in the Sales JourneyFrom the first contact to the closed deal and beyond to new opportunities, we provide the tools to help you take control. With smart features,…
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Customer Experience, Popular, Wholesale7 tips for an unbeatable customer experience in wholesale
Read now: 7 tips for an unbeatable customer experience in wholesaleFew would disagree with the importance of having a great customer experience in both attracting and retaining customers. Customers don’t just settle for a quality…
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B2B, Popular, SalesThree steps to safer B2B transactions
Read now: Three steps to safer B2B transactionsWhen it comes to business interactions, company data and credit information play an important part. Creating and nurturing business relations involves more than just understanding…
Articles
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Customer Experience, Lime CRM, NPSHow to improve your NPS
Read Article: How to improve your NPSA lack of clear communication can often lead to misunderstandings, lost business and reduced customer loyalty. But with the right tools, every conversation becomes an…
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Customer Journey, Lime CRM, MarketingThe right marketing channel for your business
Read Article: The right marketing channel for your businessMarketing today isn’t about if you should be visible, but how. Should you invest in social media, e-mail, SEO or perhaps influencers? With so many…
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Customer Service, Lime CRMThe future of membership management: Self-service solutions
Read Article: The future of membership management: Self-service solutionsMore and more membership organisations are taking the leap and allowing their members to manage things themselves – and with good reason.
Customer Stories
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Trollhättan Energi
Read now: Trollhättan EnergiHow do you create a seamless customer experience in a company with multiple services? Here, they share how Lime CRM has transformed their way of…
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IFK Haninge
Read now: IFK HaningeIFK Haninge uses SportAdmin to gain more time for their teams and members. “If you work in the non-profit sector, you have very little time…
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PSD Bank Nürnberg
Read now: PSD Bank NürnbergPSD Bank Nürnberg is leveraging the advantages of AI support. With the help of a chatbot, they now automate nearly 70% of customer queries.
Downloads
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Your Guide Through the 7 Steps of the Sales Journey
Read now: Your Guide Through the 7 Steps of the Sales JourneyDownload our guide to the 7 steps of B2B sales and learn how to turn challenges into closed deals!
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8 common mistakes in ticket management – and how to avoid them
Read now: 8 common mistakes in ticket management – and how to avoid themDo you work in customer service? These 8 mistakes are more common than you think. Which of them can you avoid?
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Enhancing the Customer Journey
Read now: Enhancing the Customer JourneyHere’s our e-book with 32 packed pages of information and tips that helps create memorable customer experiences!
Videos
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Watch now
What is Lime Intenz
Watch now: What is Lime IntenzWhat is Lime Intenz and what do we do? Here’s a short introduction on how we would describe ourselves. Learn about the benefits of using Lime Intenz as part of your Lime solution.
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CRM for the Utility Industry – Customer Service
Watch now: CRM for the Utility Industry – Customer ServiceHow can you ensure faster response times, happier customers and smoother collaboration across departments? In this webinar, we’ll explore how a CRM system can help you take control of case management and communication, creating a more seamless and professional experience for both customers and employees.
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Product & Cloud Security
Watch now: Product & Cloud SecurityWondering how we ensure the security and availability of your data? Our CPO explains it all.
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