Creating Customer Heroes
Transform your customer journey into a smooth, profitable ride with our spot-on software and services. We support every step of the customer journey, making it easier for you to shine.
Are you ready to become a customer hero?
Over 1 million users
Build experiences your customers will love
Discover our software and services designed for the entire customer journey.
Versatile, customisable, and seamlessly compatible.
Which solution do you want to start with?
Read more about our products below, or get in touch and we’ll help you find the right fit.
Don’t know which CRM to choose? We’ve got you!
Take a quiz to find the best CRM solution for your needs.
All you need in one partner
Choosing Lime means choosing a partner that stays by your side to help you create exceptional customer experiences. Whatever they might look like – both today and in the future.
Full ownership of the value chain
We do everything in-house, from the development of our software to governance and support all the way through. We stay by your side to make sure that you get the most out of your software, and help you improve your customer processes as they change over the years.
Technology and behaviour combined
Software is worth nothing unless it’s used. Recognising how often the importance of behaviour is neglected when implementing software, we offer services of support and change management to make your CRM implementation a success.
This is our field of expertise
Sales processes, ticketing management, marketing automation – there are many parts of the customer journey to keep track of. That’s where we come in! With decades of experience and industry knowledge, we guide you away from pitfalls and create spot-on solutions based on our previous successful projects.
Don’t take our word for it
Hear from our customers how we have helped them grow their businesses.
“With Lime we got a great CRM system and a new CRM process that led to an increase in retention rate in the first year – from 25% to 40%.”
“We can see that the quality of our cases is higher now than before. We now have the right information there from the start, which means we can turn our data in Lime CRM into knowledge for new projects in the long term.”
“With Lime CRM, we save an incredible amount of time on everything from mailing and reporting to classic information searches. We are much more efficient now.”
“We chose Lime because they met our list of requirements, especially in terms of ticketing and business management. But above all, we understood from our industry colleagues that Lime has very good industry knowledge.”
“The belief in Lime CRM is huge within the group and it keeps coming new proposals and ideas for new fields of use.”
“It is an intelligent system for accessing the information you want to see, to filter it and to move selected data between different functions within the system.”
“Lime is good at training and supporting their customers. A wonderful user support and a lot of digital training material makes it easier for us, and the end result is a CRM system that is really used.”
“Lime CRM immediately felt like a modern, fast and very flexible tool. In addition, we felt that Lime as a company understood our business, gave us great advice, and above all: they sold a ready-made system, not a load of consulting hours.”
“Lime gives us a great structure and overview of our customer dialogues and provides a valuable support for our internal processes.”
“Lime ensures that we have the conditions to easily adapt to the unique needs of our customers and businesses.”
“Lime allows all departments to monitor cases and see all information in each case. Lime also enables us to see the historical background when a customer contacts us. It’s a good summary of all the tickets we need to see.”
We are Lime
Our belief is that great customer journeys build great businesses. Find out more about our philosophy, what inspires us and how you can benefit from our passion.
Let’s get started!
We are here to help, whether you are a customer journey expert or hearing about it for the first time.
Start by booking a call or face-to-face meeting with a member of our local team. We promise you’ll at least gain a better understanding of your options and some new inspiration.
Insights
Learn all about the wonderful world of sales, marketing and customer care, and find out what you can do to improve your customer journeys.
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Mölndalsbostäder chooses Lime
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Using CRM systems for enhanced customer support
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Improving your customer journey using customer feedback
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Lime CRM: Activate and elevate
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Lime CRM: Product News – June 2024
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Enhancing the Customer Journey
Download: Enhancing the Customer JourneyHere’s our e-book with 32 packed pages of information and tips that helps create memorable customer experiences!
