Lime Connect
Get closer to your customers with chat and AI. Generate leads, improve satisfaction and boost service efficiency – Lime Connect covers all your digital touch points!
We love Lime Connect!
Lime Connect, previously known as Userlike, became part of Lime Technologies in 2021. This was no coincidence, as we share the same focus on building great customer experiences.
With Lime Connect you can use it to capture leads, boost customer satisfaction and maximise service efficiency through AI automation. In other words, Lime Connect covers all your digital touch points!
Why Lime Connect?
Lime Connect helps you to communicate with your customers on their terms, through their favorite messaging channel. Keep up continuous conversations which helps create happier and more loyal customers, something we all love to have more of.
Lime Connect focuses on maintaining your customer relationships in a better way and taking them one step further by being able to personalize the messaging experience. Closing a deal often requires more than a single phone call; having an ongoing conversation will improve your chances of sealing the deal.
Lime Connect features
The best time to engage with customers is when they’re on your site. Lime Connect offers the best way to communicate with customers, including video calls, AI-powered live translations and more.
- Unified messaging
- AI Chatbot, powered by GPT
- Website chat
- WhatsApp campaigns
- Easy intergration with your business tools
All interactions in one place
No matter the channel – be it website chat, Facebook Messenger, Instagram, WhatsApp or more – Lime Connect centralizes all your customer interactions in one easy-to-use platform.
Empower your team to deliver unparalleled service and elevate your customer communication to new heights. Discover how Lime Connect can transform your customer interactions today.
Chatbots and AI solutions
Lime Connect revolutionizes customer communication with its cutting-edge features, including GPT-4 powered chatbots, making sure you deliver efficient customer support through automation.
With its focus on data privacy and a comprehensive toolkit that includes various features powered by a central AI knowledge base – AI Chatbot, Smart FAQ and Contact Form Suggestions – Lime Connect is an all-in-one solution for elevating customer experience, streamlining support, and boosting business efficiency.
Meet your customer face to face
Upgrade your customer interactions with Lime Connect’s integrated video call feature, blending chat, voice, and video into one seamless experience. Empower your team to resolve complex issues faster and showcase products more effectively with live demonstrations. All that’s needed is a browser and an internet connection, no more switching to additional apps.
Lime Connect makes it easy to elevate your customer support and sales to a more personal, efficient, and engaging level.
Powerful solutions for large organizations
Transform your customer support with Lime Connect’s advanced customer communication software. Experience unmatched flexibility, easy and fast implementation, close consultations by our industry experts, and strict data privacy compliance. Elevate customer engagement with custom chatbots and detailed analytics, all in a user-friendly package that meets the highest enterprise demands.
Lime Connect makes it easy for large organizations to create personal customer service at scale.
Don’t take our word for it
Hear from our customers how we have helped them grow their businesses.
“We went for Lime Connect because for us as an SME, in addition to the excellent support and easy-to-use software, the price-performance ratio is also just right.”
Silvia Knorr, Hedin Automotive
“With Lime Connect, everything’s more simple. Customers love the chat because it allows them to reach the right person instantly.”
Volker Krumrey VILLEROY & BOCH
“Finding the right provider was easy. Lime Connect allows you to create a free trial on the website and take the product for a test drive. This successful test, combined with great value for money and convincing overall packaging, was the reason why Lime Connect was my first choice.”
Roland Blask, Toyota
“With Lime Connect, we answer 70 percent of our support chats automatically. The AI chatbot allows us to handle inquiries when the chat is not staffed by our team, like at weekends or on holidays”
Jochen Hofmann, PSD Bank Nürnberg
Lime Connect allows us to resolve customer requests much faster than by email. You can send files and images directly in the chat, like the vehicle registration document or part number. That relieves the support team, and our customers get a much better, seamless experience without having to wait in the hotline.”
Dennis Ostner, Autohaus Kunzmann
Want to connect with us?
There’s no time to waste! Let’s find the solution that will help you get more customers and turn existing ones into loyal ambassadors today.