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Browse our articles, videos and downloads for insight and inspiration. Dig into the latest trends and gain knowledge that will help you create the best customer journey for your business.
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B2B, Customer Journey, Lime Go, PopularHow to Succeed in the Sales Journey
Read now: How to Succeed in the Sales JourneyFrom the first contact to the closed deal and beyond to new opportunities, we provide the tools to help you take control. With smart features,…
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Customer Experience, Popular, Wholesale7 tips for an unbeatable customer experience in wholesale
Read now: 7 tips for an unbeatable customer experience in wholesaleFew would disagree with the importance of having a great customer experience in both attracting and retaining customers. Customers don’t just settle for a quality…
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B2B, Popular, SalesThree steps to safer B2B transactions
Read now: Three steps to safer B2B transactionsWhen it comes to business interactions, company data and credit information play an important part. Creating and nurturing business relations involves more than just understanding…
Articles
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State of Utility 2026 – Trend report
Read Article: State of Utility 2026 – Trend reportCompanies in the energy, water, and waste management sectors are currently investing heavily in digitalisation. This is shown in our new State of Utility report.…
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Lime CRM, Real EstateWhy space alone is no longer enough in real estate
Read Article: Why space alone is no longer enough in real estateA property can look successful in Excel while the tenant is already thinking about moving out. Success is no longer measured by occupancy alone, but…
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Lime Connect, Lime TechnologiesUserlike is now Lime Connect
Read Article: Userlike is now Lime ConnectIt’s official: The journey that started four years ago is now complete. Userlike, our beloved all-in-one conversation platform that combines AI, website chat and customer…
Customer Stories
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Café Bar
Read now: Café BarCafé Bar gathered all customer data in Lime CRM and established a unified way of working. The result? Smoother processes, better visibility and stronger collaboration across 18 districts…
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Prisjakt
Read now: PrisjaktThrough Lime CRM, Prisjakt has freed up time, streamlined onboarding, and ensured that internal processes flow together in a way that simply wasn’t possible before.
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Malmö FF
Read now: Malmö FFMalmö FF uses Lime CRM to digitise and enhance its commercial work. Learn how the club has grown with the system, from paper processes to full control…
Downloads
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State of Utility 2026 – a trend report on the industry
Read now: State of Utility 2026 – a trend report on the industry52 pages of data, insights and comments on what’s shaping the utility industry. From investments and daily challenges to customer experiences. A must-read for anyone looking to stay ahead in the utility sector.
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Infographic: What is a Customer Journey?
Read now: Infographic: What is a Customer Journey?Are you missing opportunities in your customer journey? This infographic gives you a clear, fast overview of the stages in the customer journey and how personalisation, data, and AI can strengthen each part of the journey.
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Your Guide Through the 7 Steps of the Sales Journey
Read now: Your Guide Through the 7 Steps of the Sales JourneyDownload our guide to the 7 steps of B2B sales and learn how to turn challenges into closed deals!
Videos
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Watch now
Webinar: Welcoming AI Agents
Watch now: Webinar: Welcoming AI AgentsThe webinar will cover the AI vision for Lime, introduce Lime’s new AI Agents, and include two demos: one explaining what the agents are and another showing how they work.
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Watch now
Tips & tricks in Lime CRM
Watch now: Tips & tricks in Lime CRMIn this hands-on webinar we share our best tips and tricks to help you work faster, stay organised and get even more value from Lime CRM.
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What is Lime Intenz
Watch now: What is Lime IntenzWhat is Lime Intenz and what do we do? Here’s a short introduction on how we would describe ourselves. Learn about the benefits of using Lime Intenz as part of your Lime solution.
Lime Discover
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