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A company’s sales strategy is the salesman’s map. It guides the sales team to prioritize the right activities to achieve the company’s goals together. The map describes where you are today, where you want to be tomorrow and how to get there.

This makes the sales strategy a living document that is in line with the overall goals and vision of the business. The map grows and changes as your business evolves. Maximize sales by tracking your goals and results directly in your CRM.

But where do you start? By answering six questions, you can easily build a sustainable sales strategy for your business:

  • Who do you selling to?
  • What do you sell?
  • How do we sell?
  • When do we sell?
  • Who is selling?
  • What works right now?

Keep reading for our top tips and advice on developing a sales strategy. With the help of carefully selected questions and proven tricks, you will soon have a sales strategy that your salespeople can follow and develop. Even if you don’t have the answers to all the questions today, you can view the upcoming workshop discussions as a seed for your future sales strategy.

Workshop: Set a sales strategy that helps you grow

Very few organisations are able to grow over time without a strategy to achieve their goals. Growth depends entirely on measurable goals and a plan to get there. Having a sales strategy makes it easier to navigate the challenges that all organisations face sooner or later.

The best way to develop a new sales strategy is to bring the sales team together for a joint workshop. Through clarity and transparency, a clear expectation is created within the team and the organisation. This makes it easier for each individual employee to contribute in the best possible way to achieve the set goals the organisation has.

What do you need to run the workshop?

  • All sales people together – if you are more than six people, you can split into several, smaller teams.
  • A whiteboard or interactive board to document each step. Summarise the points and create a document for the future sales strategy.

Material that will help you answer the questions:

  • Business strategy and vision to guide the way forward.
  • Defined targets with KPIs for the sales team and individual performance.
  • A structured sales process with prioritised activities.
  • A CRM system where you can set targets and KPIs for your priority sales activities.

Download: 10 concrete sales tips for B2B

With a large sales organisation and thousands of customers, we at Lime have learned the ropes of B2B sales. Here are our top sales tips to take your sales to new heights.

Download the guide

The sales strategy should describe your target group

Vem säljer vi till?

Who do we sell to?

There are over 1.5 million companies in Sweden, all with different needs and interests. Who do you sell to? Defining your target audience and ideal customer is an important strategic decision. The risk of going broad is that you spend far too much time on prospects who are not in the right position to become your customers.

Start by identifying the type of business you want to contact. Then you can start thinking about who your potential buyers are.

  1. Does your ideal customer have a certain number of employees?
  2. What is the turnover of your ideal customer?
  3. Do you target the private or public sector?
  4. Do you target one or more sectors?
  5. Who buys your services or products? Please indicate one or more titles.

Here you can niche in very narrowly or make a more general demarcation. The buyer of the customer is the person you really want to understand. The better you understand your ideal customer, the easier it will be to present an attractive offer.

 

Make a SWOT- analysis to find your USPs


Vad säljer vi?

What do we sell?

A question that might seem obvious – of course you know what you’re selling. But your client might not. They probably don’t even know how you differ from your competitors. The matter of the fact is, that most B2B-clients don’t usually see the difference between the various actors in the market.

So, the question is: Do you know how you are different from your competitors? Does everyone in the sales team know what your USPs (Unique Selling Points) are, or are you just repeating what have always been the company’s message since the beginning?

A great way of starting the process is to make a SWOT- analysis. When doing this you map out your Strengths, Weaknesses, Opportunities and Threats.

  • Strengths: What are you excel at?

Start with writing down all of your organisation’s strengths. They can be everything from how well you communicate and collaborate between co-workers to how well your products perform compared to your competitors.

  • Weaknesses: When are you vulnerable?

One’s weaknesses are the last thing you want to think about, but at the same time it is important to understand which strategies and sales techniques are profitable, and the one’s that aren’t. This is also where you might find important internal processes that are missing or that needs to be clarified.

  • Oppotunities: What oppotunities are there in the market?

Take an external perspective when writing down your opportunities. For example, you may be able to do much of your selling digitally or remotely. Another example could be that your offer is completely unique to your target group.

  • Threats: What challenges are you facing?

This is where you need to be aware of the market and your competitors. Has your primary competitor been acquired by a larger company and is therefore sitting on more capital than before? Has the behaviour of your target audience changed in a way that you are finding difficult to respond to?

With a SWOT-analysis you define your USPs (Unique Selling Points). A USP is something unique that only you offer. This creates a value for your clients, short and long term. The key here is to thoroughly examine your competitors. The aim is to find the gaps where, compared to the competition, you deliver something of higher value to the customer.

 

A B2B sales strategy involves more than the sales team  


Hur säljer vi?

How do we sell?

The B2B-landscape is rapidly changing. The role of the salesperson moves from outreach to ambassadorship for the business. The salesperson is the public face of the business, but not the only one. The marketing department, customer service and the development of products and services also influence the customer’s propensity to buy your particular services or products.

Why you sell more with storytelling

Conveying the same image of your business – whether on your website, in social media, on the phone or in meetings – is essential to building a strong brand and increasing your sales. For this reason, your organisation’s vision and story become particularly important. In addition, storytelling is a very effective way for customers to remember your business. Remember that most B2B customers find it difficult to see how different suppliers of similar products differ. With a strong story, it’s easier to quickly create an emotional tone in the sales conversation. After all, we sell to people, not organisations.

Marketing activities as part of the sales strategy

An ongoing trend in B2B sales is to share free information with the customer. The reason is that customers often choose a supplier even before they make contact with a salesperson. Here, collecting leads via the website and email marketing can be an important aspect to include in your sales strategy. Working closely with the marketing department is a winning concept for most sales teams.

What internal opportunities are there for collaboration between departments?

Strategiskt möte

Strategic choices in communicating with prospects

Do you want to be a knowledge carrier? Then it’s extra important that salespeople know their products inside and out to give customers the expertise they expect from you. Do you want to be the vendor that’s always available? Set targets for how quickly incoming leads should be responded to and ensure that you always follow up on queries from both prospects and customers. These are small but strategic choices that go a long way to determining how your prospects perceive you as a supplier. 

How can you use your daily communications to stand out as a supplier?

The process is an important part of your sales strategy


När säljer vi?

When do we sell?

It can be difficult to determine when a customer is ready to buy without carefully evaluating which sales activities are working. The foundation of effective selling is a structured sales process that helps the salesperson to constantly move forward.

To develop a clear sales process, you need to identify all the steps in the sales cycle. This makes it easier for the salesperson to move each potential customer closer to a deal. The sales process eventually turns into the customer journey, where follow-up and upselling are two key activities to prioritise.

The advantage of a structured sales process is that sellers:

  • Will have an even distribution of prospecting, cold calling, sales calls, and administrative tasks.
  • can be clear with the costumer about what the next step is.
  • Clearly see if they are in line with the sales objectives.

Establish KPIs at team and individual level


Vem säljer? 

Who is selling?

No salesman is a lonely island. Despite this, many sales organisations work with individual commission-based pay. This creates a sales culture that raises individual performance but is not necessarily based on creating a sales organisation that can perform over time. A sales strategy allows the sales team to work more effectively.

By analysing who is driving home what type of business, you can adapt and allocate work to match your sales strategy. Individual KPIs are useful if they can be used to support salespeople to perform better.

Keeping the sales team motivated over time is often one of the biggest challenges for a sales coach. Prioritise sales training and collaboration with the marketing department to create a team dynamic where everyone can contribute their strengths to best effect.

 

Evaluate your results for a winning sales strategy


Vad fungerar idag?

What works right now?

Evaluation is an important part of developing a sales strategy to increase your B2B sales. How do you know what works? There are several ways to evaluate your work today:

  • Look at historical data and statistics
    • What do sales statistics look like over time?
    • What type of business dominates?
    • What distinguishes your current customers?
  • Work with KPI:s in CRM
    • How many deals do you close each month?
    • How long does it take from initial contact to deal?
    • What is your average hit rate?
  • Ask your current customers for feedback
    • Ask what they appreciate about your current partnership
    • Ask for recommendations in the form of quotes and customer cases

Because the customers you have today affect your ability to grow your B2B sales over time. That’s because recommendations are by far the strongest channel of influence for new customers during the buying journey. A personal recommendation of a particular service or product is crucial to building trust. In this way, customer service and product development also influence your sales strategy, and which targets you should prioritise at the moment.

Dashboard i Laptop

 

To summarise

Developing and designing a sales strategy is a rewarding activity for the whole team. As a group, you get a clear “why” to work towards. Delineating and framing your sales also make it easier for the salespeople themselves to prioritise their tasks more effectively.

What’s the result? Your sales team should now have:

  • Anchoring your strategy with ither departments so that the whole company communicates with the same tone of voice
  • Decided what the sales process looks like and what activities are involved
  • Set KPIs and targets at individual and team level
  • Made a plan for how you will evaluate your performance on an ongoing basis.

Remember that your sales strategy is a living document that needs to be updated regularly. A good way is to schedule evaluations of the sales strategy on an ongoing basis, evaluating one part at a time. This will provide you with an effective process for keeping the sales strategy up to date and making it part of your daily work.

 

Your sales strategy for B2B sales in CRM

Once your sales strategy is in place, it’s time to get to work. Leave Excel and lists behind and collect all the data and activity in your CRM system. With a clear plan, it’s easy to track the number of closed deals, incoming leads and KPIs directly in your CRM.

Think of the CRM system as the hub of your sales strategy. With Lime Sales you have pipeline management, individual dashboards for goal achievement and all company information in one place.

 

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Want to know how to get started?

Book a demo of Lime Sales