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CRM system workflow diagram showing stages of customer interaction and data management

What happens when your CRM connects everything?

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Workflows for Lime CRM

What will you automate?

Every business has processes that run on repetition. Here’s how Lime CRM customers are turning them into workflows that run themselves.

CRM workflow diagram illustrating a consultancy business process with various stages and connections

Enrich every form submission
New leads from a form get enriched by AI, matched against the CRM, created if new, then notified to the right team via Teams and Outlook.

CRM workflow diagram showing customer data integration with sales and marketing automation

When a deal is won, the team hears about it
Won deals trigger a personal Teams message, drafted by AI with the coworker and company names already filled in.

CRM Solutions Flowchart for managing Business Processes

Turn meetings into action
Pull a transcription from your meeting, match the participant in Lime CRM, generate notes and tasks with AI, then send everything back out.

CRM consultancy process flow, from need assessment to successful implementation

Auto-triage incoming tickets
An incoming ticket gets logged in Lime CRM, categorized by an AI agent, and a draft reply is prepared – while the right team gets notified in Slack.

Build workflows as easily as drawing a flowchart.

Customer email
New email arrives
AI Agent
Categorizes & drafts
Routing
Routes to billing team

No code. No complexity. During beta, our team builds for you — later this year, you’ll build your own.

Workflows

One platform. 
Three superpowers.