One complete customer journey solution
Lime CRM is an industry-specific solution that supports you throughout the entire customer journey. It helps you make informed decisions, reduce costs, and build long-term relationships year after year. Let’s make it easy to run a successful business.
European software for local customer journeys
European software for local customer journeys
Welcome to a 100% European company – with your data safely stored in Europe, and a local office just around the corner.
- Security
- Close
- Control
Why Lime CRM?
A complete solution
Lime CRM offers an all-in-one solution that improves decision-making, reduces costs, streamlines data, increases efficiency and encourages collaboration across departments.
Industry-tailored
Experience breeds knowledge. Our well-developed CRM are specially adapted to different industries, making your life easier and more efficient.
Flexible
Lime CRM can be as simple or complex as you need it to be. This way, the system can grow and develop together with your company and whatever needs may come along.
Years of experience
With over 30 years in the industry and more than 250 Lime CRM implementations per year, we have a lot of experience and best practices to draw on.
All you need for long-lasting customer relationships
Lime CRM comes with a comprehensive set of features for handling every step in the customer journey. Configurable and expandable to fit your needs.
- Complete customer overview
- Actionable and relevant insights
- Smart and easy-to-use workflows
- Expand as you grow
- Available on any device
Fast track to success with industry solutions
Looking for a solution that fits your unique industry needs like a glove? Look no further. Our solutions are built on deep industry knowledge, combined with valuable insights from customers in your field. Curious to see what it looks like? Find your industry below!
Lime CRM for teams
CRM for Sales Teams
Lime CRM is the one-stop shop for your sales team. Stay on top of your pipeline with a visual dashboard presenting your current activities, prospects, and critical KPIs – closing more deals, faster.
- Complete customer overview
- Lead generation
- ERP integration
- Sales forecasting
- Pipeline management
- Sales goals tracking
CRM for Marketing Teams
Elevate your marketing strategy with Lime CRM, unlocking a world of data-driven, personalised engagement to grow your audience. Turn leads into loyal customers with user-friendly tools that ensure every interaction is meaningful and measured for continuous brand elevation.
- Lead capturing and qualification
- Marketing automation
- Omnichannel campaigns
- Customer surveys
- Personalised newsletters
- Marketing insights and analytics
CRM for Customer Service Teams
Experience effortless customer service with Lime CRM, your one-stop platform for connecting with customers the way they prefer. Say goodbye to ticket chaos and hello to seamless conversations, building stronger relationships and happier customers with every interaction.
- Multi-channel ticket management
- Ticket categorisation and prioritisation
- Customer self-service
- Configurable automated workflows
- Insights and analytics
- AI-powered live chat
Don’t take our word for it
Hear from our customers how we have helped them grow their businesses.
“With Lime we got a great CRM system and a new CRM process that led to an increase in retention rate in the first year – from 25% to 40%.”
“We can see that the quality of our cases is higher now than before. We now have the right information there from the start, which means we can turn our data in Lime CRM into knowledge for new projects in the long term.”
“With Lime CRM, we save an incredible amount of time on everything from mailing and reporting to classic information searches. We are much more efficient now.”
“The belief in Lime CRM is huge within the group and it keeps coming new proposals and ideas for new fields of use.”
“It is an intelligent system for accessing the information you want to see, to filter it and to move selected data between different functions within the system.”
“Lime is good at training and supporting their customers. A wonderful user support and a lot of digital training material makes it easier for us, and the end result is a CRM system that is really used.”
“Lime CRM immediately felt like a modern, fast and very flexible tool. In addition, we felt that Lime as a company understood our business, gave us great advice, and above all: they sold a ready-made system, not a load of consulting hours.”
“Lime gives us a great structure and overview of our customer dialogues and provides a valuable support for our internal processes.”
“Lime ensures that we have the conditions to easily adapt to the unique needs of our customers and businesses.”
“Lime allows all departments to monitor cases and see all information in each case. Lime also enables us to see the historical background when a customer contacts us. It’s a good summary of all the tickets we need to see.”
Based on your needs
Only pay for what you need.
Fr 55 €
Per month and user. Minimum 10 users.
FULLY COMPREHENSIVE
Complete customer overview
GREAT INSIGHTS
Actionable and relevant insights
EASY TO USE
Smart and easy-to-use workflows
CUSTOMISABLE
Expand as you grow
Let’s talk more about CRM
There’s no time to waste! Let’s find a solution that helps you find more customers and turn existing customers into ambassadors!