Smarter workdays with AI
That works with you
Lime CRM AI offer two distinct features, one that acts on your behalf and one that answers when you ask.
AI Agents
Agents that act for you
Runs in the background, triaging tickets, scoring deals and qualifying leads without you lifting a finger.
AI Assist
(beta)
An assistant on demand
Ask a question inside Lime CRM and get an instant answer, summaries, translations and next-step suggestions.
AI Agents
How AI Agents can power your workflows
Lime CRMs AI Agents
Power every workday with AI Agents
Customer Service
First Line Support Agent
First Line Support Agent instantly triages every incoming ticket, categorising, prioritising, translating and flagging duplicates automatically. So your team skips the admin and gets straight to solving problems.
Sales
Deal Predictor Agent
Deal Predictor scores every deal objectively. Analysing notes, timelines and engagement signals to give your team a clear prediction and recommended next steps. Managers can coach smarter and forecast with confidence.
Marketing
Lead Qualifier Agent
Lead Qualifier instantly analyses every website enquiry, scores it, filters out spam, detects duplicates and routes hot prospects straight to the right sales rep. All within seconds of submission.
Two use cases
See how it works
One scenario
A workflow supported by AI
Your personal assistant
AI Assist (Beta)
In Lime CRM, AI supports you where it matters most: in your everyday tasks.
On your request, the assistant is glad to help out with things like translating conversations, summarising long activity feeds or drafting responses to customers.
AI Assist
Watch our webinar from June 5th to learn more about the upcoming feature
Want to know more?
Contact us
Let us show you how the AI features in Lime CRM can save time and improve the customer experience in your organisation. Tell us a bit about your needs and we’ll get in touch to book a demo.

