Assurance from the start
We know that CRM is a big investment, especially in uncertain times. That’s why we offer new customers a start without risk. If you aren’t completely satisfied with Lime CRM within 3 months after go-live, you’ll get your money back.
Why? Because we believe that you feeling safe with us will create a great foundation for a long-term partnership.
Here’s how the guarantee works.
The best solution for you
With thousands of CRM projects behind us, we have the experience to understand what you and your company need. For the guarantee to apply, you need to accept the implementation that we recommend for your Lime CRM solution.
Launch and technical adaptations
In the beginning of the project, we establish the purpose and goals and form a project group with your employees and our CRM experts. The group combines knowledge to develop the optimal Lime CRM solution for you. The technical configuration is done step by step, and you are provided with a testing period to ensure everything functions correctly before the system goes live.
Training and system launch
User training sessions are held during the final stage of the project: at least one session for super users and at least one for other users. Once the training sessions are complete, you are ready to go live with Lime CRM and you will now start using the system – for real.
Usage and follow-up
After you go live, we are available to support you. And this is where the guarantee comes in! We are so confident that you will be satisfied with your CRM solution that we offer a full refund if, three months after implementation, you are not happy with the system or with us as your provider.
You won’t regret it
We promise. Take the step and invest in a CRM system without the risk.