Why maps is a great way forward for Real Estate
Save time, get a graphical overview and a more visual workspace, with Maps in Lime CRM. Here’s how the feature can make life easier for you in the Real Estate industry.
Helping you build the best customer relationships is always our goal, sometimes by simplifying your administrative tasks, sometimes by enabling you to gain insight. So how does Maps achieve this? In short, it enables all your data associated with an address (such as a ticket, work order, property or customer) to be displayed in a map view. This gives you a more intuitive way of visualising information, rather than a cluttered list with lots of columns.
4 benefits for you working in Real Estate
1. Helpdesk and work order management
What is the area around the property like? How does the facade look? Can we reach it with the crane truck and can we park outside? Wonder no more – with Maps, you’ll know. By selecting Google Street View, you’ll get a good picture of the actual surroundings, of course without having to leave the Lime CRM interface.
Finished a work order earlier than expected? Use Maps to find another pending work order nearby.
Not in the Real Estate business? Read more about how Maps can benefit other industries.
2. Mobilise resources
By filtering properties with more than 3 late work orders, for example, you can quickly see that the east area is busy, but the central area is less so. With a visual overview, you are able to see where the problems are and reallocate resources from one area to another.
Curious to see the tool in action?
3. Customer Satisfaction
Make it easier to act on your annual Net Promoter Score survey. Using Maps, you can understand in which properties or areas your tenants are the most – and least – satisfied. Analyse correlations between areas and turn your findings into actions that will have an impact on your business.
4. Identify sales opportunities
Filter all customers who have not yet purchased a particular service from you and choose to display them in Map view. Being able to see geographically where the customers you want to reach are located will help you plan your campaign more effectively, perhaps it’s a service you only offer in certain areas. If you need to go out and visit your customers, it also helps to see where they are geographically located.
Want to know more about Maps?
What are you waiting for?
There’s no time to waste! Let’s find the solution that will help you get more customers and turn existing ones into loyal ambassadors today.