Lime CRM industry solutions for the utility sector

When you want to avoid system chaos

Having a unified customer view and common case management is often a challenge within the energy sector. Further, it is often hard to coordinate routines that span across several departments, and to gain control of field work. Lime CRM is the solution – and it is a user-friendly information hub for all your other systems.

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Lime CRM for the energy sector

One streamlined workflow, from registration of a case all the way to having invoicing documentation prepared. Improve efficiency with mobile workorder management!

Smart workorder management

Gain control over fieldwork with smart and user-friendly workorder management. Plan, execute and report everything in Lime CRM.

Complete customer view

The information in CRM, in combination with an integration to your billing system and NIS system, gives you a comprehensive view of each customer

Routines and structure

Easy and effective case management in Lime CRM makes it possible to establish and coordinate routines that span across several business areas and departments.

Well-considered case management

Link Lime CRM with your functional mailboxes, your phone system and the contact forms on your website, and have a shared workflow for all customer cases.

“We chose Lime because they managed to meet our requirements, particularly in terms of case management and deal management. When talking to our industry colleagues, it became evident that Lime has very strong knowledge about our industry, which was a key selection criterion for us.”

Micael Lindqvist, Eskilstuna Strängnäs Energi & Miljö

Goodbye tedious administration

Electricity contracts, expressions of interest for optical fibre, fault reports… Use self-service and forms to get everything organised and manageable in Lime CRM.

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CRM experts with energetic customers

We have delivered solutions for both private and public energy companies over the years. Mälarenergi, Öresundskraft, Mölndal energi, Tekniska verken i Linköping and Gävle Energi, are just a few examples. We are now looking forward to supporting your operations.

Contact our industry experts

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Become an expert yourself

With 30 years’ experience, we know most things about case management, sales support and other things within CRM. And we are more than happy to share our knowledge with you! You can read more about, for example, how a CRM system can simplify everyday work and how to be successful with your CRM project in our posters. All free of charge, of course.

Check out our posters

More than 60 000 users have already started

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