Compatibility
Webclient only, cloud and on-premise compatible
Category
Communication, Customer service, Support
Developer
Lime Technologies
Languages
Process visualization
With the Process visualization you can easily visualise what stage of a process you are in. It can be anything from simple sales processes to more complicated service cases. Everything is customised to your needs and processes.
![](https://www.lime-technologies.com/wp-content/uploads/2024/05/cherrydeck-rMILC1PIwM0-unsplash-edited.jpg)
Many areas of use
Anything that involves a multi-step process is perfectly suited to be visualised with the Process visualization. Support gets a clear overview of their support cases, the project team has full control of their cycles, the admissions department can easily follow student applications and the salespeople never miss a step in their sales processes. The application areas are many!
Design a flow that suits you
Process visualization can be described as a chain of events that visually makes it easier to follow a process. By adding different functions, you can make the complicated less complicated.
- Guiding text Do you have a complicated process? No worries! Just add a detailed explanation to each step.
- Linking dates Each step can have a date to clarify the timeframe.
- Icons & colours Make the card more fun with different colours and icons.
- Exclude steps Some steps are not always part of the flow and can be put outside the process, such as “on hold” or “denied”.
- Initiate to activity When the status changes, e.g. a dialogue box can be opened where the user can provide additional information.
![](https://www.lime-technologies.com/wp-content/uploads/2024/04/iStock-869382034-1024x683.jpg)