A lack of clear communication can often lead to misunderstandings, lost business and reduced customer loyalty. But with the right tools, every conversation becomes an opportunity to boost your NPS and strengthen your customer relationships.
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A lack of clear communication can often lead to misunderstandings, lost business and reduced customer loyalty. But with the right…
Marketing today isn’t about if you should be visible, but how. Should you invest in social media, e-mail, SEO or…
More and more membership organisations are taking the leap and allowing their members to manage things themselves – and with…
Marketing is one of today’s most frequently used, yet misunderstood, business terms. For some, it’s equal to campaigns and ads.…
In a world of intense competition and ever-changing customer expectations, speaking to “everyone” is no longer enough. To succeed in…
How can a CRM system help future-proof utility companies?
Understanding your members’ needs and experiences is an important part of a company’s ongoing success.
Remember when CRM systems had to be installed locally, required IT assistance, and only worked from the office? Back then,…
Membership organizations face a unique set of challenges: declining engagement, evolving member needs, and the need to build stronger communities.…
There’s no time to waste! Let’s find the solution that will help you get more customers and turn existing ones into loyal ambassadors today.