Articles

Lime Connect, Lime Technologies

Userlike is now Lime Connect

It’s official: The journey that started four years ago is now complete. Userlike, our beloved all-in-one conversation platform that combines…

Lime CRM, Marketing

Not long ago, marketing was an art form built on experience and a good dose of intuition. Today, the landscape…

Customer Experience, Lime CRM, NPS

A lack of clear communication can often lead to misunderstandings, lost business and reduced customer loyalty. But with the right…

Customer Journey, Lime CRM, Marketing

Marketing today isn’t about if you should be visible, but how. Should you invest in social media, e-mail, SEO or…

Customer Service, Lime CRM

More and more membership organisations are taking the leap and allowing their members to manage things themselves – and with…

Lime CRM, Marketing

Marketing is one of today’s most frequently used, yet misunderstood, business terms. For some, it’s equal to campaigns and ads.…

Feature, Lime CRM, Marketing

In a world of intense competition and ever-changing customer expectations, speaking to “everyone” is no longer enough. To succeed in…

Customer Journey, Lime CRM, Utility

How can a CRM system help future-proof utility companies?

Customer Experience, Lime CRM

Understanding your members’ needs and experiences is an important part of a company’s ongoing success.