For even happier customers
Improve customer satisfaction by handling issues efficiently and communicating in a quick yet friendly way – with as little manual handling as possible, of course. By offering your customers the freedom of self-service, you can focus on the extra services that will make your CSI soar.
Let’s talk numbers!
We stay by your side to make sure that you get the most out of your software investment with us. Enjoy some ROIs that has helped our customers boost their customer journeys.
More than just a CRM
We offer you a user-friendly and modern system designed to streamline your workflow, increase efficiency and make it easier for you to put the customer at the centre of your business. Using our industry-specific modules, integrations and features we’ll help you grow through engaged customers.
Communication
Let the customer feel cared for while you spend minimum effort. Lime’s marketing and communication tools are designed with your communication workflow in mind. They reduce manual intervention and use automation – where applicable – as a guiding star. Let customers receive information on their terms through platform independent communication.
Rental management
Let’s make the rental process easier by simplifying administration. In Lime, you manage the publication of vacant objects, registration of interest and queue management. By using simple checklists you ensure that everything goes by the book.
Field service management
Make it easier to track and manage tickets in a high-quality way. This includes work orders, maintenance scheduling, inspections and roundings. We ensure you keep the customer informed throughout the process. And with the handy app, everyone involved can access and provide information while in the field.
Ticketing management
Since your business goes beyond error and service reporting, you also need to handle financial issues, rental issues and so on. Our comprehensive solution enables your organisation to unite in helping the customer. We deliver a range of features to support customer satisfaction, including chat, automated communications, self-service, chatbots and FAQs.
Why choose Lime?
Simplified self service
To be a truly service-minded organisation, provide customers with the freedom of self-service. Minimising the number of tickets allows you to focus your efforts on the issues that truly require your attention.
Seamless communication flows
Stay in touch with your customers to make them feel valued. Automated and trigger-based communication tools allow you to keep customers informed and engaged without manual intervention.
One source of truth
A unified platform integrated with your other systems provides a complete view of the customer, making it easier for you to help each individual. Transform quantified data into actionable insights by using our visual dashboards. And base your next strategic decision on facts, not gut.
What’s your next step?
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Or whatever you like.