Creating Customer Heroes

“With Lime we got a great CRM system and a new CRM process that led to an increase in retention rate in the first year – from 25% to 40%.” 

“We can see that the quality of our cases is higher now than before. We now have the right information there from the start, which means we can turn our data in Lime CRM into knowledge for new projects in the long term.” 

“With Lime CRM, we save an incredible amount of time on everything from mailing and reporting to classic information searches. We are much more efficient now.”

“The belief in Lime CRM is huge within the group and it keeps coming new proposals and ideas for new fields of use.” 

“It is an intelligent system for accessing the information you want to see, to filter it and to move selected data between different functions within the system.”

“Lime is good at training and supporting their customers. A wonderful user support and a lot of digital training material makes it easier for us, and the end result is a CRM system that is really used.” 

“Lime CRM immediately felt like a modern, fast and very flexible tool. In addition, we felt that Lime as a company understood our business, gave us great advice, and above all: they sold a ready-made system, not a load of consulting hours.”

“Lime gives us a great structure and overview of our customer dialogues and provides a valuable support for our internal processes.”

“Lime ensures that we have the conditions to easily adapt to the unique needs of our customers and businesses.”

“Lime allows all departments to monitor cases and see all information in each case. Lime also enables us to see the historical background when a customer contacts us. It’s a good summary of all the tickets we need to see.”