When Trädgårdsproffsen (The Garden Pros) started up, the company noticed relatively quickly that there was a need for a CRM system. Employees wanted an up-to-date company database for new customer processing and features for quotes, reminders and the ability to easily add information to various customer cards.
In addition, Garden Pros wanted to be able to measure all kinds of relevant activity and sales outcomes. At the same time, the system had to be educational, easy to use and have a simple structure.