Survey

Gain deeper customer understanding with the use of professional customer-facing surveys, easily created to fit the needs of the situation or process.

Lime Survey is a flexible tool with a wide variety of ways to collect useful information, choose from multiple choice questions, ready-to-go NPS, open-ended text fields and much more. It gives you the ability to create different types of surveys, ranging from sophisticated questionnaires to short branded surveys. The design is created according to your company’s preferences.

  • Easily create surveys directly in Lime Survey using custom templates
  • Measure and track customer loyalty with NPS
  • Analyze results and take action on survey responses directly in Lime CRM
  • All information is stored in one place – in your Lime CRM!

If you have Lime BI connected to your Lime CRM, you can visualize data from your surveys with informative and great looking dashboards!

The Net Promoter Score (NPS) gives you an estimate of customer satisfaction. With a drag-and-drop function, you can easily add the NPS question to your survey. The results are displayed visually directly in Lime Survey and you get a good overview of loyalty and customer satisfaction.

It is no secret that different situations require different tools. We have created solutions to ensure your marketing activities become even more powerful. Discover more about our solutions for marketers here!

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